Having spent years organising, running and evaluating thousands of research conversations, we have learnt a thing or two about how to ensure all your workplace conversations are connected, efficient, useful and even joyful! Build rapport quickly with the people in the real or virtual room. Be warm and be kind. Walk or click into that …

Now that we have all done it, we recognise how easy it will be to jump into our second project.  There is a realisation that listening to information from the source smashes our internal bias and creates a rich internal discussion.  I have always been told in my previous roles that ‘you are not the …